Privacy Policy
Effective Date: [02/04/2025]
Pilates and Pamper is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
1.1. We collect personal information that is necessary for providing our services, including:
Name, contact details (email, phone number, address)
Payment and transaction details
Health information (where relevant for participation in activities)
Website usage data (cookies, IP address, device information)
1.2. We collect this information when you:
Book an event, retreat, or session with us
Contact us via email, phone, or social media
Subscribe to our newsletter or marketing communications
Browse our website
2. Use of Personal Information
2.1. We use personal information for the following purposes:
Processing bookings and payments
Providing customer support and responding to inquiries
Sending marketing materials (with your consent)
Improving our services and website functionality
Complying with legal obligations
3. Disclosure of Personal Information
3.1. We do not sell, rent, or trade your personal information. 3.2. We may share your information with:
Third-party service providers (e.g., payment processors, email marketing services) to facilitate our services
Health professionals in case of medical emergencies
Legal authorities if required by law
4. Data Security
4.1. We implement appropriate security measures to protect your personal information from unauthorised access, misuse, or loss. 4.2. While we take all reasonable precautions, no online data transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies and Website Tracking
5.1. Our website uses cookies and analytics tools to enhance your experience and understand user behaviour. 5.2. You can adjust your browser settings to disable cookies, but this may affect website functionality.
6. Your Rights & Choices
6.1. You have the right to:
Access, update, or correct your personal information
Opt-out of marketing communications at any time
Request deletion of your data where legally permissible 6.2. To exercise these rights, contact us at pilatespamper@gmail.com
7. Third-Party Links
7.1. Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
8.1. We may update this Privacy Policy periodically. Changes take effect upon posting on our website.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at pilatespamper@gmail.com
Thank you for trusting Pilates and Pamper with your personal information!